Legal · Privacy
Privacy Policy
Last updated June 2026 · Version 1.0
HeavyClaws Systems Ltd is committed to respecting your privacy. This Privacy Policy describes our practices with respect to personal data that we collect from or about you, and how we use it when you use our website, applications, and services. We are based exclusively in the United Kingdom and this policy aligns with UK GDPR.
1. Personal Data we collect
We collect Personal Data relating to you as follows: Account Information (name, contact info, credentials, payment info), User Content (prompts and uploaded content), Communication Information (email correspondence), Log Data (IP address, browser type), Usage Data (activity across Services), Device Information, Location Information, and Cookies.
2. How we use Personal Data
We use Personal Data to provide, analyse, and maintain our Services; to improve and develop our Services; to personalize your experience; to communicate with you regarding updates, support, or security alerts; to prevent fraud or illegal activity; and to comply with legal obligations.
3. Disclosure of Personal Data
We disclose your Personal Data to trusted vendors and service providers, in connection with business transfers, to comply with legal requirements, and to our affiliates in a manner consistent with this policy.
4. Retention
We retain your Personal Data only as long as needed to provide our Services, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with legal obligations.
5. Data controls
Our Services provide you with controls over your Personal Data: you can choose whether your Content is used to improve models, export your data, and delete or archive history or your account entirely.
6. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict, and port your Personal Data, and to withdraw consent. You can exercise these rights through your account or by contacting hello@heavyclaws.org.uk.
7. Accuracy
Our services generate responses by predicting likely next tokens. Output may not always be factually accurate. You should not rely on output as a sole source of truth. Contact hello@heavyclaws.org.uk to request correction or removal of inaccurate information.
8. Children
Our Services are not directed to children under 13. We do not knowingly collect Personal Data from children under 13.
9. Security
We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data. However, no Internet transmission is ever fully secure.
10. Changes to this Policy
We may update this policy from time to time. When we do, we will publish an updated version and effective date on this page.